Terms & Conditions

General Terms

By accessing or using Numo ADHD ("Numo") — including our website, mobile application, journal, community, and ADHD tools (collectively, the "Numo Service") — you agree to be bound by these Terms & Conditions.

These terms apply to all features of the Numo Service: the app, journal articles, ADHD self-assessments, the Tribe community, and any other content or functionality we provide. If you do not agree to these terms, please do not use the Numo Service.

Under no circumstances shall Numo be liable for any direct, indirect, special, incidental, or consequential damages — including but not limited to loss of data or profit — arising from your use of, or inability to use, the Numo Service. If your use of the Numo Service results in the need for servicing, repair, or correction of equipment or data, you assume all costs thereof.

Numo is not responsible for any outcome that may occur during the course of using the Numo Service. We reserve the right to change pricing and revise usage policies at any time.

Medical and Health Disclaimer

This section is required reading if you use Numo's ADHD tools, assessments, or content.

Numo is a wellness and self-management application. The Numo Service — including ADHD self-assessments, exercises, journal articles, community content, and any other feature — is provided for informational and educational purposes only.

Numo does not provide medical advice, diagnosis, or treatment.

Specifically:

• Results from any self-assessment or test within Numo reflect your own subjective responses at a given moment. They are not a clinical diagnosis of ADHD or any other condition, and should not be interpreted as one.
• Only a licensed healthcare professional — a physician, psychiatrist, or psychologist — can diagnose ADHD or any other medical or psychological condition.
• Content published in the Numo Journal represents the views of its authors for informational purposes. It is not a substitute for professional medical guidance.
• Community content is user-generated and has not been medically reviewed unless explicitly stated.

If you have concerns about ADHD symptoms or your mental health, please consult a qualified healthcare provider. Do not delay or disregard professional medical advice based on anything you have read or experienced in the Numo Service.

If you are experiencing a mental health emergency, contact your local emergency services or a crisis helpline immediately.

License

Numo grants you a revocable, non-exclusive, non-transferable, limited license to download, install, and use the app strictly in accordance with the terms of this Agreement.

These Terms & Conditions are a contract between you and Numo (the "Numo" brand operated by Mindist, Inc., referred to in these Terms & Conditions as "Numo," "us," "we," or "our"), the provider of the Numo website and the services accessible from it (collectively referred to in these Terms & Conditions as the "Numo Service").

You are agreeing to be bound by these Terms & Conditions. If you do not agree to these Terms & Conditions, please do not use the Numo Service. In these Terms & Conditions, "you" refers both to you as an individual and to the entity you represent. If you violate any of these Terms & Conditions, we reserve the right to cancel your account or block access to your account without notice.

Definitions and Key Terms

• Cookie: A small amount of data generated by a website and saved by your web browser. Used to identify your browser, provide analytics, and remember preferences or login information.
• Company: When these Terms mention "Company," "Numo," "we," "us," or "our," they refer to Mindist, Inc., the legal entity operating the Numo ADHD application under the "Numo" brand, located at 2810 N Church St, Wilmington, DE, USA.
• Country: United States, where Numo's legal entity is based.
• Device: Any internet-connected device — phone, tablet, computer — used to access the Numo Service.
• Numo Service: The full Numo platform, including the mobile app, website (numo.ai), the Journal (articles and educational content), the Tribe (community), ADHD self-assessments, exercises, and any other features we provide.
• ADHD Self-Assessment: Any quiz, test, or screening tool available within the Numo Service. These tools are designed for educational and self-reflection purposes only — they are not diagnostic instruments and do not constitute a clinical evaluation.
• Third-Party Service: Hosting and infrastructure providers, payment processors, analytics providers, advertisers, and other partners whose products or services support, appear within, or are linked from the Numo Service. Numo does not use, share, or disclose your health-related data — including ADHD self-assessment responses and health-related onboarding data — with third-party analytics or advertising providers, or for advertising, profiling, or measurement purposes.
• You: A person registered with Numo to use the Numo Service.

Restrictions

You agree not to, and you will not permit others to:

• License, sell, rent, lease, assign, distribute, transmit, host, outsource, disclose, or otherwise commercially exploit the app or make the platform available to any third party.
• Modify, make derivative works of, disassemble, decrypt, reverse compile, or reverse engineer any part of the app.
• Remove, alter, or obscure any proprietary notice (including any notice of copyright or trademark) of Numo or its affiliates, partners, suppliers, or licensors.

Subscriptions and Refund Policy

Numo offers both free and paid subscription plans. Paid plans provide access to premium features within the Numo Service.

If you are not satisfied with a purchase, contact us at help@numo.ai. We review refund requests individually and will work with you to resolve the issue. Subscription charges are processed through the platform you used to subscribe (Apple App Store, Google Play, or our website), and refund eligibility may be subject to that platform's policies.

We do not guarantee any specific outcome from using the Numo Service. Refund requests based solely on not achieving personal goals are reviewed on a case-by-case basis.

Your Suggestions

Any feedback, comments, ideas, or suggestions ("Suggestions") you provide to Numo regarding the app remain the sole and exclusive property of Numo. Numo may use, copy, modify, publish, or redistribute your Suggestions for any purpose without any credit or compensation to you.

Your Consent

By using the Numo Service, registering an account, or making a purchase, you confirm that you have read, understood, and agreed to these Terms & Conditions, including the Medical and Health Disclaimer above.

Community Content (Tribe)

The Numo Tribe is a space where users share experiences, goals, and strategies related to ADHD. All community content is user-generated.

Community posts are not medically reviewed and do not constitute medical advice. Content shared by other users represents their personal experiences only — not clinical guidance, endorsed recommendations, or the views of Numo. Do not make health decisions based on community posts without consulting a licensed healthcare professional.

Numo reserves the right to remove community content that violates these Terms or that we reasonably determine to be harmful. To report content, contact help@numo.ai.

Links to Other Websites

The Numo Service may contain links to third-party websites we do not control. We are not responsible for the content, accuracy, or practices of those websites. When you leave the Numo Service via a link, these Terms & Conditions no longer apply — you are subject to the rules of the site you visit.

Cookies

Numo uses cookies to identify areas of our website you have visited and to improve functionality. Cookies are small data files stored on your device. We use them to remember login sessions and to understand how people use the Numo Service, which helps us improve it.

Cookies are not used to store sensitive personal information such as ADHD assessment results or health data. You can disable cookies in your browser settings, though doing so may affect certain features of the Numo Service.

Changes to These Terms

We may update these Terms & Conditions from time to time. If we make material changes, we will notify you through the Numo Service or by email at least 30 days before the changes take effect. By continuing to use the Numo Service after changes become effective, you accept the updated terms. If you do not agree to the updated terms, you may delete your account.

Modifications and Updates to the App

Numo may modify, suspend, or discontinue the app or any connected service at any time, with or without notice, and without liability to you.

We may provide updates — including patches, bug fixes, and new features — that may modify or remove existing functionality. Updates are considered part of the app and subject to these Terms & Conditions. We have no obligation to provide any specific update or to maintain any particular feature.

Third-Party Services

The Numo Service may display or link to third-party content, applications, or services. Numo is not responsible for third-party services — including their accuracy, legality, or quality. Third-party links are provided for convenience only. You access them at your own risk and subject to their own terms.

Term and Termination

This Agreement shall remain in effect until terminated by you or Numo. Numo may, in its sole discretion, at any time and for any or no reason, suspend or terminate this Agreement with or without prior notice. This Agreement will terminate immediately, without prior notice from Numo, in the event that you fail to comply with any provision of this Agreement. You may also terminate this Agreement by deleting the app and all copies thereof from your device(s). Upon termination of this Agreement, you shall cease all use of the app and delete all copies of the app from your device(s). Termination of this Agreement will not limit any of Numo's rights or remedies at law or in equity in case of breach by you (during the term of this Agreement) of any of your obligations under the present Agreement.

Copyright Infringement Notice

If you believe any material on the Numo Service infringes your copyright, contact us at help@numo.ai with: (a) a physical or electronic signature of the copyright owner or authorized agent; (b) identification of the infringing material; (c) your contact information including address, telephone number, and email; (d) a statement that you have a good faith belief the use is unauthorized; and (e) a statement that the information in the notification is accurate, and under penalty of perjury, you are authorized to act on behalf of the owner.

Indemnification

You agree to indemnify and hold Numo and its parents, subsidiaries, affiliates, officers, employees, agents, partners, and licensors (if any) harmless from any claim or demand, including reasonable attorneys' fees, due to or arising out of your: (a) use of the app; (b) violation of this Agreement or any law or regulation; or (c) violation of any right of a third party.

No Warranties

The app is provided to you "AS IS" and "AS AVAILABLE" and with all faults and defects without warranty of any kind. To the maximum extent permitted under applicable law, Numo, on its own behalf and on behalf of its affiliates and its and their respective licensors and service providers, expressly disclaims all warranties, whether express, implied, statutory or otherwise, with respect to the app, including all implied warranties of merchantability, fitness for a particular purpose, title and non-infringement, and warranties that may arise out of course of dealing, course of performance, usage or trade practice. Without limitation to the foregoing, Numo provides no warranty or undertaking, and makes no representation of any kind that the app will meet your requirements, achieve any intended results, be compatible or work with any other software, systems or services, operate without interruption, meet any performance or reliability standards or be error free or that any errors or defects can or will be corrected.

Without limiting the foregoing, neither Numo nor any Numo's provider makes any representation or warranty of any kind, express or implied: (i) as to the operation or availability of the app, or the information, content, and materials or products included thereon; (ii) that the app will be uninterrupted or error-free; (iii) as to the accuracy, reliability, or currency of any information or content provided through the app; or (iv) that the app, its servers, the content, or e-mails sent from or on behalf of Numo are free of viruses, scripts, trojan horses, worms, malware, timebombs or other harmful components.

Limitation of Liability

Notwithstanding any damages that you might incur, the entire liability of Numo and any of its suppliers under any provision of this Agreement and your exclusive remedy for all of the foregoing shall be limited to the amount actually paid by you for the app.

To the maximum extent permitted by applicable law, in no event shall Numo or its suppliers be liable for any special, incidental, indirect, or consequential damages whatsoever (including, but not limited to, damages for loss of profits, for loss of data or other information, for business interruption, for personal injury, for loss of privacy arising out of or in any way related to the use of or inability to use the app, third-party software and/or third-party hardware used with the app, or otherwise in connection with any provision of this Agreement), even if Numo or any supplier has been advised of the possibility of such damages and even if the remedy fails of its essential purpose.

Severability

If any provision of this Agreement is held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law and the remaining provisions will continue in full force and effect.

This Agreement, together with the Privacy Policy and any other legal notices published by Numo on the Services, shall constitute the entire agreement between you and Numo concerning the Services. If any provision of this Agreement is deemed invalid by a court of competent jurisdiction, the invalidity of such provision shall not affect the validity of the remaining provisions of this Agreement, which shall remain in full force and effect. No waiver of any term of this Agreement shall be deemed a further or continuing waiver of such term or any other term, and Numo's failure to assert any right or provision under this Agreement shall not constitute a waiver of such right or provision. YOU AND NUMO AGREE THAT ANY CAUSE OF ACTION ARISING OUT OF OR RELATED TO THE SERVICES MUST COMMENCE WITHIN ONE (1) YEAR AFTER THE CAUSE OF ACTION ACCRUES. OTHERWISE, SUCH CAUSE OF ACTION IS PERMANENTLY BARRED.

Waiver

Except as provided herein, the failure to exercise a right or to require performance of an obligation under this Agreement shall not affect a party's ability to exercise such right or require such performance at any time thereafter nor shall the waiver of a breach constitute waiver of any subsequent breach. No failure to exercise, and no delay in exercising, on the part of either party, any right or any power under this Agreement shall operate as a waiver of that right or power. Nor shall any single or partial exercise of any right or power under this Agreement preclude further exercise of that or any other right granted herein. In the event of a conflict between this Agreement and any applicable purchase or other terms, the terms of this Agreement shall govern.

Agreement to Arbitrate

This section applies to any dispute EXCEPT IT DOES NOT INCLUDE A DISPUTE RELATING TO CLAIMS FOR INJUNCTIVE OR EQUITABLE RELIEF REGARDING THE ENFORCEMENT OR VALIDITY OF YOUR OR NUMO'S INTELLECTUAL PROPERTY RIGHTS. The term "dispute" means any dispute, action, or other controversy between you and Numo concerning the Services or this agreement, whether in contract, warranty, tort, statute, regulation, ordinance, or any other legal or equitable basis.

Intellectual Property

The Numo Service and its contents — including software, text, images, video, audio, exercises, assessment tools, and design — are owned by Numo, its licensors, or other providers and are protected by United States and international intellectual property laws. You may not copy, modify, reproduce, or distribute any part of the Numo Service without express prior written permission from Numo.

Miscellaneous

The Numo Service is operated from the United States. It is not intended for use in jurisdictions where its use would be contrary to local law.